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Develop and manage ideas, creativity and strategies to improve services

Tools, resources and evidence to support you in your projects

Take the first step

A Design Management Resource for the Public Sector

Methods to help shape and deliver better citizen-focused projects

Take the first step

How Shape Works

Shape is a comprehensive, unique and intuitive on-line design management resource. It supports your current project management approach with a defined, simple and visible process to underpin innovation and deliver efficient projects.

Access to the resource is free to all to navigate around. This enables first time users to understand and appreciate it’s approach, process, and contents. We also offer full access to the resource via a number of paid options.

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Awareness | Strategy | Delivery

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Shape is a design management resource to support the use of design thinking and practice for project managers in the public sector.

Whether you need to create a project strategy, define the deliverables, or commission design specialists, Shape has the tools to support and develop your process.

What do other leading companies in the public sector think about using Shape

Case Studies

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Limited access

Review the Shape resource and its best practice process.

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  • Free limited access to all pages



Limited access

Register to access the full knowledge resource and receive regular e-mail updates from Shape.

  • Improved access to all stages of the resource.
  • Online chat and help
  • Regular e-mail news and updates

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Billed annually

Register and subscribe. Standard fee is for a team of up to 5 members, or contact us for discounted corporate rates for larger teams.

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  • Full access to the resource
  • Access and save case studies, tools, knowledge sharing with your colleagues
  • Online forum and community for tips and sharing.
  • Personalised training from a Shape accredited Design management expert for your team tailored to your project – at extra cost.

Shape your project with design management.

Our Shape design management resource provides you with a personalised guide to using design thinking and approaches in your projects.

Better Services

Co-funded by the European Commission